ZENBLOCK PRIVACY POLICY

Last Updated: August 1, 2023

 

This Privacy Policy is administered by CONSULTEX GROUP LTD, trading as "ZENBLOCK" ("We", "Us", "Our"), a company incorporated under the laws of England and Wales bearing the company number 14426106. Our registered office is located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

 

1. Information We Collect

We gather and use certain information about individuals in order to provide our services and enable certain functions on our website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

 

1.1. Personal Information

Personal Information constitutes data that can be used to uniquely identify or contact a single person. The types of Personal Information that we collect can include, but are not limited to:

• Name: We collect your name to provide a personalized experience on our website and to facilitate communication between us.

• Email Address: Your email address is collected when you choose to communicate with us via email, sign up for our newsletter, or when you subscribe to our services. We may use your email address to send you service-related notices, promotional messages, and for other marketing purposes.

• IP Address: We collect your Internet Protocol (IP) address to track and aggregate non-personal information. For instance, IP addresses help us monitor the regions from which users navigate our websites.

 

1.2. Usage Information

In addition to the Personal Information, we also track and collect Usage Information from your interaction with our website. Usage Information is non-personally identifiable information, such as the pages you visited, the duration of page views, the pathways taken by visitors through the website, and other general information about the device you use to access the website.

 

1.3. Cookies and Tracking Technologies

We use various technologies to collect this Usage Information. These technologies may include cookies, pixel tags, and similar technologies. Cookies are small data files stored on your hard drive or in device memory. They are used to improve and customize the quality of our service and your user experience.

 

2. How We Use Collected Information

2.1. Personal Information

We use the Personal Information we collect for several purposes:

• To provide, maintain, and improve our services and to deliver the information and support you request, including technical notices and security alerts.

• To send you promotional communications. These may include email newsletters, marketing or promotional materials, or other information that may be of interest to you. You may opt out of receiving any of these communications from us by following the unsubscribe link or instructions provided in any email we send.

• To respond to your comments, questions, and requests and to provide customer service and support.

• To monitor and analyze trends, usage, and activities in connection with our services.

 

2.2. Usage Information

We use the Usage Information we collect to:

• Maintain and improve our website, including to ensure that content is presented in the most effective manner for you and for your device.

• As part of our efforts to keep our website safe and secure.

• Understand and analyze how you use our website and services, for internal purposes such as enhancing the relevance and usefulness of our content, products, and services.

 

3. Sharing and Disclosure of Information

3.1. Personal Information

We do not share or disclose your Personal Information with third parties except as described in this policy:

• Service Providers: We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, or to assist us in analyzing how our service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena.

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred. We will provide notice before your Personal Information becomes subject to a different privacy policy.

 

3.2. Usage Information

We may share aggregated or de-identified Usage Information that cannot reasonably be used to identify you with third parties or affiliates.

 

4. Your Choices and Rights

4.1. Marketing Communications

You have the right to opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your ZENBLOCK account. Please note that your opt-out process may take some time to take effect.

 

4.2. Access, Update, Correct or Delete Your Information

All ZENBLOCK users can review, update, correct or delete the Personal Information in their ZENBLOCK account by contacting us or by making edits via the "My Account" page. If you choose to delete your ZENBLOCK account, please note that while most of your information will be deleted within 30 days, it may take up to 90 days to delete all of your information, like the data recorded in our backup systems.

 

4.3. Withdraw Consent

Where you have provided your consent, you have the right to withdraw your consent to our processing of your information and your use of our services. You can do this at any time by contacting us using the contact information provided at the end of this policy.

 

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you.

 

6. Changes to this Policy

We may update this policy from time to time. If we make any changes, we will notify you by revising the "Last Updated" date at the top of this policy and, in some cases, we may provide you with additional notice. We encourage you to review our privacy policy whenever you use ZENBLOCK services to stay informed about our information practices and the ways you can help protect your privacy.

 

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: clients@zenblock.info

Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK

 

8. International Data Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

 

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

9. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.